Privacy Policy

Top Margin
Effective Date: February 16, 2026

1. Introduction

Top Margin (“we”, “us”, “our”) operates the website: https://www.topmargin.com

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights in relation to that information.

2. What Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Billing details

  • Professional history and career information

  • Account login information

  • IP address and browser data

  • Website usage data

The type of information collected depends on how you interact with our services.

3. How We Collect Information

We collect information when you:

  • Submit a contact form

  • Purchase a service, course, or product

  • Create an account

  • Subscribe to a newsletter

  • Leave a comment

  • Communicate with us by email

  • Interact with our website via cookies or analytics tools

Payment details are processed securely through third-party payment providers. We do not store full credit card details.

4. Purpose of Collection

We collect personal information to:

  • Deliver résumé writing and review services

  • Provide access to online courses and digital products

  • Process payments

  • Respond to enquiries

  • Send newsletters or marketing communications (with consent)

  • Improve website performance and user experience

  • Maintain client records

We do not sell or rent personal information to third parties.

5. Payment Processing

Payments are processed via accredited third-party providers such as PayPal, Stripe, Wise, PIN Payments, or other secure gateways.

These providers handle payment information in accordance with their own privacy policies. We do not store credit card numbers on our servers.

6. Data Retention

Service Clients
Professional documents and associated client information are retained indefinitely to allow for future updates, unless deletion is requested. If Top Margin ceases operation, digital files will be permanently deleted.

Digital Course Users
Account and access data are retained while your account remains active.

Marketing Subscribers
Email details are retained until you unsubscribe.

We may retain certain records where required for legal or accounting purposes.

7. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Security measures include:

  • SSL encryption

  • Secure hosting

  • Password-protected systems

  • Restricted access to client files

  • Tokenised payment processing

However, no method of transmission over the internet is completely secure.

8. Cookies and Analytics

Our website uses cookies to:

  • Enable user login functionality

  • Improve user experience

  • Analyse website traffic

  • Support course functionality

Cookies may collect anonymised usage data and IP addresses.

You may adjust your browser settings to refuse cookies, though some website functions may be limited.

9. Third-Party Services

We use third-party platforms including:

  • Website hosting providers

  • Content delivery networks (CDN)

  • Learning management systems

  • Email marketing platforms

  • Payment gateways

  • Analytics services

These providers may process data on our behalf in accordance with their own privacy policies.

10. Comments and Public Content

If you leave comments on our site, we collect information displayed in comment forms, your IP address, and browser data for spam detection.

11. Use of Anonymised Samples

We may use fictionalised or anonymised résumé samples for educational, training, or promotional purposes. Identifying details are removed or altered.

12. Your Rights

You may:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal data (subject to legal obligations)

  • Withdraw consent for marketing communications

Requests can be made via email.

13. International Data Transfers

Some third-party providers may store or process data outside Australia. By using our website and services, you consent to such transfers where necessary for service delivery.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact

For privacy enquiries or data access requests, please contact: info@topmargin.com

 

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