According to Thomas Shaw, Freelance IT consultant and the voice behind the new Recruitment Directory, the recruitment industry is in denial over being at risk of losing clients and candidates, breaching privacy laws and damaging the overall reputation of the profession as a result of widespread unsafe IT practices.
Shaw told Shortlist.net.au that following an extensive audit of 20 recruitment agency and job board sites, security gaps had been found in each one. “Most of the data we’ve found has been through Google searches” he assures those people concerned that ‘hacking’ techniques were used.
Some of the sensitive and highly troubling information he and his team uncovered included lists of current clients, roles being recruited and commission rates, open “test” sites for recruitment companies and job boards, unprotected online files and viewable candidate resumes, a job board credit card payment system, and a job board backup database with usernames, passwords and email addresses of all users.
Clearly this a frightening scenario for many job seekers who must assume that privacy would be of paramount concern to recruiting firms and job boards. How concerned are you about uploading your resume to a recruitment site? Do you take steps to remove address details and reference contact details?